Privacy policy
Karys Properties Limited
Last updated: 26 May 2026
1. Introduction
Welcome to the Karys Properties Limited privacy policy.
Karys Properties Limited respects your privacy and is committed to protecting your personal data.
This privacy policy will inform you as to how we look after your personal data when you visit our
website (regardless of where you visit it from) or interact with our services, and tells you about your
privacy rights and how the law protects you.
2. Important Information and Who We Are
Controller
Karys Properties Limited is the controller and responsible for your personal data (collectively
referred to as “the Company”, “we”, “us” or “our” in this privacy policy).
Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us in the
following ways:
Full name of legal entity: Karys Properties Limited
Email address: info@karysproperties.co.uk
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO),
the UK regulator for data protection issues (www.ico.org.uk). We would, however, appreciate the
chance to deal with your concerns before you approach the ICO so please contact us in the first
instance.
3. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that
person can be identified. It does not include data where the identity has been removed
(anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have
grouped together as follows:
Identity Data includes first name, last name, username or similar identifier, title, and date of birth.
Contact Data includes billing address, residential/property address, email address and
telephone numbers.
Financial Data includes bank account and payment card details (applicable if processing
tenancy deposits, rent, or property purchases).
Transaction Data includes details about payments to and from you and other details of services you have acquired from us.
Technical Data includes internet protocol (IP) address, browser type and version, time zone
setting and location, browser plug-in types and versions, operating system and platform, and
other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, properties, and services.
Marketing and Communications Data includes your preferences in receiving marketing from
us and our third parties and your communication preferences.
4. How Is Your Personal Data Collected?
We use different methods to collect data from and about you including through:
Direct interactions. You may give us your Identity, Contact and Financial Data by filling in
forms or by corresponding with us by post, phone, email or otherwise. This includes personal
data you provide when you enquire about a property, arrange a viewing, enter into a tenancy or
purchase agreement, or request marketing to be sent to you.
Automated technologies or interactions. As you interact with our website, we will
automatically collect Technical Data about your equipment, browsing actions and patterns. We
collect this personal data by using cookies, server logs and other similar technologies.
Third parties or publicly available sources. We may receive personal data about you from
various third parties, such as property portals (e.g., Rightmove, Zoopla), referencing agencies,
and analytics providers.
5. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your
personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you
(such as processing a property transaction or managing a tenancy).
Where it is necessary for our legitimate interests (or those of a third party) and your interests
and fundamental rights do not override those interests.
Where we need to comply with a legal or regulatory obligation (e.g., Anti-Money Laundering
checks, Right to Rent checks).
6. Data Security
We have put in place appropriate security measures to prevent your personal data from being
accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we
limit access to your personal data to those employees, agents, contractors and other third parties
who have a business need to know. They will only process your personal data on our instructions
and they are subject to a duty of confidentiality.
7. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we
collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or
reporting requirements. By law we have to keep basic information about our clients and tenants for
up to six years after they cease being customers for tax and legal purposes.
8. Your Legal Rights
Under certain circumstances, you have rights under UK data protection laws in relation to your
personal data. These include the right to:
Request access to your personal data (commonly known as a “data subject access request”).
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data where we are relying on a legitimate interest.
Request restriction of processing of your personal data.
Request the transfer of your personal data to you or to a third party.
Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of the rights set out above, please contact us using the details provided
in Section 2.